Betting Rules

These Betting Rules explain the general conditions that apply when you use 21bit Casino to place wagers or play casino games. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules. By opening an account, depositing funds, placing a wager or using a service, you agree to follow the rules that apply to that activity.

21bit Casino operates under licence no. 0000002 from the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 from the Autonomous Organisation of the Flying of Anjouan in Comoros.

1. General betting conditions

These rules apply to bets and game activity made through the 21bit Casino website or any related platform made available to eligible players. Additional rules may apply to particular games, markets, tournaments, promotions or payment methods. If a specific rule conflicts with a general rule, the specific rule will normally apply to the relevant activity.

You are responsible for reading the rules before placing a wager. You should also check the information displayed on the relevant game or betting screen, including the available stake options, odds or game features, any applicable limits and the way in which winnings are calculated. Rules may be updated from time to time. The version published when a bet is accepted will generally apply to that bet, unless a correction is required by law or to address an obvious error.

You must be legally entitled to use online gambling services in your location and meet any applicable minimum age requirement.
You must provide accurate, complete and current information when registering and whenever information is requested.
You must use your own account and must not allow another person to access or use it.
You must keep your login details, devices and payment credentials secure and notify the operator if you suspect unauthorised access.
You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other prohibited purpose.
You must not place wagers on behalf of another person or permit another person to place wagers through your account.

Access may be restricted or unavailable in some locations. It is your responsibility to understand and comply with the laws that apply to you. If online gambling is not permitted where you are located, you must not access the service or place a wager. Technical tools used to disguise or alter your location must not be used to bypass access controls.

2. Accounts, deposits and wagers

Only one personal account should be maintained unless the operator has expressly approved another arrangement. Duplicate, linked or irregular accounts may be reviewed. Where an account review is required, access to some features, deposits, withdrawals or winnings may be temporarily limited until the review is complete.

Funds must be deposited using a payment method that you are authorised to use. The name and details associated with a payment method may need to match your verified account information. The operator may request documents or other information to confirm identity, age, source of funds, ownership of a payment method or compliance with applicable requirements.

A wager is accepted only when it has been recorded by the applicable system and a confirmation or equivalent record is provided. A displayed selection, stake or price is not necessarily a completed wager. You should check your account history after placing a bet and contact support through the available channels if a transaction appears incorrect or is missing.

Select the game, market or wager type you wish to use.
Review the displayed stake, odds, terms and any relevant restrictions.
Confirm that the wager details are correct before submitting the bet.
Submit the wager and wait for the system to confirm acceptance.
Keep the confirmation or transaction record for your personal records.

A wager may be rejected, cancelled or voided where there is a technical failure, pricing or display error, suspected fraud, a breach of the rules, an event being unavailable, or another valid reason described in the applicable terms. If a wager is voided, the treatment of the stake will depend on the circumstances and the relevant game or market rules. An obvious error in displayed information may be corrected, including where accepting the information would create an unfair or unintended result.

3. Game outcomes, results and settlements

Game outcomes and bet settlements are determined using the rules and systems that apply to the relevant product. For games using random outcomes, results are generated by the applicable game system. For event-based wagers, settlement may depend on official results, event status, published market rules and any stated settlement provisions. The result shown in your account or transaction history is the primary record of the outcome.

Winnings are calculated according to the accepted wager and the applicable rules. Different wager types can have different requirements, including conditions concerning selections, event completion, cancellations, ties, postponed events, abandoned events, partial results or changes to a market. You should review the rules for the specific product before betting.

If an outcome is settled incorrectly because of a technical, human or system error, the settlement may be corrected. Where a correction affects your account balance, the balance may be adjusted to reflect the correct result. You should not withdraw or spend funds that have been credited to your account in error. The operator may recover an incorrect payment or offset it against funds held in the account, subject to applicable law.

Live and in-play activity

Live or in-play wagering may involve delays between an event occurring, information being displayed and a wager being accepted. A wager is not valid until accepted by the system. Prices, availability and markets can change while you are viewing a page. You should rely on the accepted wager record rather than an earlier display.

Game interruptions

If a game or connection is interrupted, do not assume that a wager has failed or been cancelled. Check your account history and the result of the relevant game. The applicable product rules will determine whether a round is completed, replayed, cancelled or settled in another way. Contact support using the available service channel if the account record does not resolve the issue.

4. Promotions, withdrawals and account reviews

Promotions, bonuses, free bets and other special offers are subject to their own terms. Those terms may include eligibility requirements, entry instructions, expiry periods, wagering or play requirements, maximum values, excluded games, withdrawal conditions and limits on participation. Read the offer terms before accepting or using a promotion. If an offer is inconsistent with its published terms because of an obvious error, the offer may be corrected or withdrawn.

A withdrawal request may be subject to account verification, payment checks, outstanding play requirements, responsible gambling controls and applicable legal obligations. The available withdrawal method may depend on the original deposit method or other operational requirements. You should ensure your account information is accurate and respond promptly if additional information is requested.

Do not create accounts to obtain a promotion more than once.
Do not use another person’s payment method without authorisation.
Do not attempt to conceal the source or ownership of funds.
Do not exploit a software fault, pricing error or promotional mistake.
Do not use automated tools or other methods that interfere with the service.
Do not engage in collusion, bonus abuse or activity designed to manipulate a result.

An account may be suspended, restricted or closed where there is suspected fraud, a breach of these rules, concerns about identity or payment ownership, a legal requirement, responsible gambling concern or another legitimate operational reason. Where permitted, you will be informed of relevant next steps. Any remaining balance will be handled in accordance with the applicable terms and legal requirements, after taking account of valid adjustments or amounts owed.

5. Responsible gambling and complaints

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only gamble with money you can afford to lose. Consider setting personal deposit, spending or time limits where these tools are available. Take regular breaks and avoid gambling when affected by alcohol, stress, tiredness or financial pressure.

Keep track of your deposits, wagers, losses and time spent playing.
Never chase losses or increase stakes to try to recover money.
Do not borrow money or use essential household funds to gamble.
Use account limits, time-outs or self-exclusion if gambling is becoming difficult to control.
Seek independent support if gambling is causing financial, personal or emotional harm.

If you have a question about a wager, settlement, account action or transaction, review the relevant record first and raise the matter through the support option made available on the website. Include the date, game or market, transaction reference where available and a clear description of the issue. Complaints will be reviewed in accordance with the applicable process. These rules do not limit any rights or protections you may have under Australian law.

By continuing to use 21bit Casino, you confirm that you have read these Betting Rules and will follow the applicable game, account, payment, promotional and responsible gambling requirements. If you do not understand a rule, do not place a wager until you have obtained clarification through the available support channels.